Wholesale Customers

Becoming a member of the Baby Deer retail family is more than just profitable. Our quality line of Baby Shoes can be found in Department Stores and Specialty Stores across the U.S. We keep inventory on our Essentials line that is available January through December. In addition, we enhance our Essential line twice a year with fashion product geared toward the season. Click the link below if you're interested in becoming a Baby Deer wholesale customer, otherwise you can contact us at accountservices@trimfoot.com or give us a call at 1-800-325-6116.

INFORMATION

ORDER REQUIREMENTS   |    REORDERS   |   PAYMENT & INVOICING   |   NET TERMS   |   TRANSSHIPPING   |   ORDER CHANGES  |  BACKORDERS   |    RETURNS   |   SHIPPING & HANDLING   |   CONSUMER RETURNS & EXCHANGES   |   PRICING  

 


 

ORDER REQUIREMENTS

Opening order have a minimum of $499.00 for any combination of product. All orders are subject to the approval of Baby Deer, and the sales representative in the specified territory. All first orders must be paid by credit card or prepaid by check.

REORDERS

The minimum reorder is $150.00. Reorders less than $150 are subject to a 20% up-charge.

PAYMENT & INVOICING

We accept MasterCard, Visa, Discover and American Express. Invoices are mailed after shipment is made. Invoices paid with credit cards are billed at the time of shipment. Invoices for net accounts are payable in full within their approved terms. Neither orders nor backorders will be shipped to a customer until all past due balances are paid. No deductions are allowed without prior authorization from Baby Deer.

NET TERMS

Net terms paperwork must be filed out and faxed back to 573-756-4526 at our Farmington, Missouri address. Please make sure all paperwork is signed and references are filled out prior to sending in. Please give two weeks for processing through our accounting department. Orders cannot be placed with terms until you have received an email confirmation from the accounting department. Any order placed with terms prior to the granting of terms will be processed as a credit card order.

TRANSSHIPPING

Baby Deer will not tolerate any transshipping. We reserve the right to close any account reshipping Baby Deer products to non-approved locations. All locations receiving Baby Deer product for resell must be identified when ordering. No third party retail website will be allowed to sell Baby Deer product.

ORDER CHANGES & CANCELLATIONS

Order changes and cancellations must be submitted in writing and acknowledged by the BD account services team. We require order changes and cancellations to be made at least 8 days prior to the ship date; otherwise we are unable to make changes to the order.

BACKORDERS

Items not in stock will automatically be backordered and shipped as they become available, unless stipulated otherwise by the customer.

RETURNS

All quality or packaging error claims must be submitted in writing on the Baby Deer claim form and made within 14 days of the invoice date. If a return of merchandise is requested, we will issue a pre-paid shipping label to have merchandise returned to the Farmington, MO location. Baby Deer will process claims upon receipt of the completed claim/receipt of merchandise. Merchandise may not be returned without prior authorization. We reserve the right to refuse any unauthorized return. All products must be returned in saleable condition and in original packaging and free of store marks and labels; otherwise an additional fee will be imposed.

SHIPPING & HANDLING

All freight is paid for by the customer (FOB Farmington, MO). Customers who choose to use their own collect account number must provide all information when submitting their order. Our standard method of delivery is via FedEx ground unless otherwise specified. Regular delivery times vary by destination. We do not make deliveries to PO Boxes, in compliance with the policies of FedEx, our standard shipping carrier. We reserve the right to change our standard carrier at any time. Stores will not be called prior to carrier change.

CONSUMER RETURNS & EXCHANGES

All BD products purchased from an BD retailer must be returned or exchanged to the location of purchase in accordance with their policy. BD will review the claim submitted by that retailer for defective or broken product for credit or replacement. Stores must fill out a Baby Deer claim form and fax to 573-756-4526 at our Farmington, MO location. Please allow 1 to 2 weeks for claim processing.

PRICING/MSRP

All wholesale and retail prices listed are in US Dollars. Wholesale prices may change without notice. Baby Deer requires that all re-sellers doing business with Baby Deer adhere to our stated MSRP (Manufacturer's Suggested Retail Price). This dictates that the account holder must price all products being advertised in either stores or on websites according to a minimum price set at a predetermined amount by Baby Deer. The purpose behind this policy is to prevent unfair business practices among Baby Deer dealers. Baby Deer reserves the right to terminate an account if, in the sold judgement of Baby Deer, an account is in violation of this policy.